A nurse concierge is a licensed nurse who provides private-pay, personalized support to help individuals manage their health at home. We reinforce your doctor’s plan, help organize medications, monitor symptoms, and support families between appointments.

We act as a bridge between hospital and home — so nothing falls through the cracks.

No.

Home health is insurance-based and focuses on skilled services under physician orders for a limited period of time.

Palmetto Concierge Nurse Services is private-pay and flexible. We provide ongoing support, education, care coordination, and monitoring — even after home health ends or if a patient does not qualify.

We complement medical care — we do not replace it.

No.

All services are private-pay.

This allows us to offer flexible scheduling, quicker access, and personalized care without insurance restrictions.

Many families choose private-pay support because:

• They want added oversight after hospital discharge
• They are worried about medication errors
• They live out of town and want peace of mind
• Their loved one does not qualify for home health
• They want more frequent support than insurance allows

The goal is prevention — reducing stress, confusion, and avoidable ER visits.

Absolutely not.

We do not diagnose, prescribe, or alter treatment plans. We reinforce your provider’s care plan and communicate concerns with authorization.

Your primary care provider remains in charge of medical decisions.

We do not provide emergency medical services.

If a medical emergency occurs, call 911 immediately.

We serve Florence and surrounding Pee Dee communities.

Travel outside 25 miles may include a small travel fee.

Yes.

We provide in-home specimen collection and deliver samples to a certified laboratory. We do not perform or interpret lab testing — only collection services.

• Congestive heart failure (CHF)
• COPD
• Diabetes
• Post-surgical recovery
• Polypharmacy
• Fall risk
• General aging-at-home support

We typically respond within 24 hours and prioritize post-discharge clients.

That’s perfectly fine.

We offer one-time consultations, post-discharge packages, and ongoing monthly support.

You choose what works best for your family.

Yes.

We follow strict confidentiality and privacy standards. Communication with providers or family members requires written authorization.